Shipping policy

• Processing Time: Orders are processed and shipped within 1-3 business days (Tuesday-Friday) after the order is received and processed.

• Delivery Time: Delivery within the Netherlands takes approximately 1-2 business days via PostNL.

• Notes: Business days exclude weekends and public holidays.

• Processing Time: All international orders are processed and shipped within 24-48 hours.

• Delivery Time: UPS Express delivery typically takes 3-10 business days.

• Customs and Duties: International orders may be subject to customs fees, import duties, and taxes. These charges are not included in the item price or shipping cost and are the buyer’s responsibility. Please check with your country’s customs office to determine these additional costs prior to purchasing.

• Shipping Estimates: Shipping times are estimates and not guaranteed. Delays can occur due to holidays, bad weather, and other unforeseen circumstances. Your patience is greatly appreciated.

• Order Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number to track your package.

• Shipping Address: Please ensure your shipping address is correct and complete to avoid delivery delays. We are not responsible for packages lost or returned due to incorrect addresses.

If you have any questions or concerns about your order, please contact our customer service team at neyliastudio@outlook.com